Starflight Hoodie.
- Ltd Edition Retro Gaming Design
- Cotton faced fabric hoody (80% Ringspun Cotton 70% On smoked colours)
- Officially Licensed Product
#KeepingTheGameAlive
Due to the unique nature of our licensed products each order is digitally printed on demand and, dependent on the print queue at the time of order, this may delay shipping however; we aim for 2-5 working days but sometimes this will take longer, you will be informed once your order is shipped. If you haven't heard from us within 7 days please get in touch as sometimes things go worng!
*EU Shipping & Taxes. We are fully compliant with all EU shipping, customs & delivery requirements so you should have nothing more to pay when you receive your parcel if you live in the EU.
Delivery Times once shipped:
UK
ROYAL MAIL 48 HOUR TRACKED
Delivery aim from dispatch 2-3 working days.
EU*
ROYAL MAIL TRACKED
Delivery aim from dispatch 5-7 working days.
USA
ROYAL MAIL TRACKED
Delivery aim from dispatch 5-10 working days.
REST OF WORLD
ROYAL MAIL TRACKED
Delivery aim from dispatch 5-10 working days.
Please note that we are reliant on Royal Mail and their partners and if local postal services are experiencing delays we have know deliveries to take longer.
*Shipping is based on weight and parcel size so will therefore be calculated at checkout.
**Please note that you may be required to pay import duties and local taxes on your parcel if you live outside of the UK. We have absolutely no control over these charges/duties/taxes and they cannot be refunded or returned.
If you are not entirely happy with your purchase please let us know within 14 days of delivery, and return the item to us within a further 14 days for a full refund to the original payment.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable):
Items with obvious signs of use, oils with the cap seal broken.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 14 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your refund is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days.
Late or missing refunds (if applicable)
If you haven’t received a refund, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@sevensqua.red.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at steve@sevensqua.red and return your item.
Shipping
To return your product, you should mail your product to:
Sevensquared Store
Ref: Customer Returns
FAO: Amy Potts
Unit 3 Clover Park
Clover Field
Hinckley
LE10 1YD
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £50 you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item once it is with the carrier.
